Privacy policy

Privacy Policy

This Privacy Policy describes how Bath Bomb Surprise (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”).

Contact If you have any questions about this Privacy Policy or our data practices, please contact us through our Contact Page.

Information We Collect When you visit our Site or place an order, we collect only the information necessary to provide our services, including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details

  • Device and browsing information (such as IP address and browser type)

We collect this information to process orders, provide customer support, improve your shopping experience, and protect against fraud. We do not sell your personal information.

How We Use Your Information We use your information to:

  • Process and fulfill your orders

  • Provide shipping and order updates

  • Respond to customer service inquiries

  • Improve website performance and user experience

  • Send promotional emails (only if you opt in)

Sharing Your Information We share your information only with trusted service providers necessary to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processing providers (such as Stripe or PayPal)

  • Shipping carriers

  • Analytics and advertising partners

These providers only receive the information required to perform their services. We may also disclose information if required by law or to protect our business from fraud or unauthorized activity.

Advertising & Analytics We may use tools such as Google Analytics, Meta Ads, or other advertising platforms to understand how customers use our Site and to show relevant ads. These services may use cookies or tracking technologies to collect information. You can opt out of personalized advertising through your browser settings or platform preferences.

Cookies We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and support marketing activities. You can control or disable cookies through your browser settings.

Data Security We take reasonable administrative, technical, and physical measures to protect your personal information. All payments are processed securely through trusted third-party providers. We do not store your full payment details.

Data Retention We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Object to certain uses of your data

  • Opt out of marketing communications

To exercise these rights, please contact us through our Contact Page.

Do Not Track Please note that we do not alter our Site’s data collection practices in response to "Do Not Track" signals.

Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.